1. 7-Day Money-Back Guarantee
We offer a 7-day solid money-back guarantee. If you are unsatisfied with the stability or content of our service within the first 7 days, you are eligible for a full refund.
2. Trial Usage
We highly recommend requesting a Free Trial before purchasing a long-term subscription. This will allow you to test our service with your internet connection and device setup.
3. How to Request a Refund
To request a refund, please contact our support team via WhatsApp or Email. Include your username and the reason for the refund. Allow up to 3-5 business days for the funds to return to your account.
4. Exemptions
Refunds will not be issued if your account was banned for rule violations (e.g., restreaming, account sharing) or if the 7-day period has elapsed.